Privacy policy
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us. Such as:
- your name, phone number and email address
- product delivery address
- bank account number
- purchase history
- client support data
Personal information will be used to administrate client´s orders and delivery of the products. Also for solving questions and problems about purchases and delivery of the products.
Bank account number will be used for refunds.
When you browse our store, we also automatically receive your computer’s internet protocol (ip) address in order to provide us with information that helps us learn about your browser and operating system.
The personal data necessary for the execution of payments is transferred to authorized processor Montonio Finance.
CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@illimor.com
DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our terms of service. Purchases made through the Illimor website and under these sale terms are subject to Estonia law.
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in canada and your transaction is processed by a payment gateway located in the united states, then your personal information used in completing that transaction may be subject to disclosure under united states legislation, including the patriot act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this privacy policy or our website’s terms of service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECURITY
Illimor OÜ is responsible for managing all customer data. Illimor OÜ will provide all needed data for payment processing to the authorized data processor Montonio Finance.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Personal data are disclosed to the customer support department for the online store, for the purpose of managing purchases and purchase history, and for resolving customer issues. The name, phone number, and email address are submitted to the transport service provider that has been chosen by the customer. If the goods are to be delivered by courier service, the contact data submitted will also include the customer’s address.
If the bookkeeping of the online store is handled by a service provider, then personal data will be submitted to the service provider for the purpose of providing bookkeeping services. Personal data may be submitted to information technology service providers if this is necessary in order to ensure the functionality of the online store or data hosting.
Personal data are stored on the servers of tring oü which are located within the territory of an eu or eea member state. Data may be submitted to countries with a sufficient level of data protection as per the assessment of the european commission, and to us companies who are certified under the privacy shield framework.
Access to personal data is granted to the employees of the online store who can examine the personal data in order to resolve technical issues which are related to the use of the online store and to provide a customer support service. The online store will apply relevant physical, organisational, and it security measures in order to protect the personal data from accidental or unlawful destruction, loss, or amendment, and any unauthorised access or disclosure. Upon the submission of personal data to the processors who have been appointed by the online store (e.G. Transport service providers and data hosting), personal data is processed on the basis of agreements which have been entered into between the online store and the processors. The processors must ensure the use of relevant safeguards when processing personal data.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
STORING PERSONAL INFORMATION
Personal information will be deletad after termination of customer´s web store account except for if the information is necessary for bookkeeping or customer dispute resolutions.
If the purchase is made without web store account, the purchase history will be stored for three years.
The data related to customer dispute will be stored until the resolution or until the limitation period.
Personal information necessary for bookkeeping will be stored for seven years.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
DIRECT MARKETING
We are not using personal information for direct marketing
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our privacy compliance officer at hello@illimor.com
or by mail:
Illimor OÜ
Kastani 42, Tartu 50410,
Estonia